Spray Foam Removal Cold Callers: How to Avoid Scams and Choose a Trusted Contractor

As more UK homeowners face mortgage refusals due to spray foam insulation, some removal companies are using high-pressure sales tactics to cash in — offering fast "fixes" and fake certificates that could leave you worse off than before.

This blog explains how to recognise these scams, what official warnings have been issued, and how Countrywide Insulation protects homeowners with free inspections, proper certification, and full transparency.

Why the Rise in Spray Foam Removal Scams?

Since mortgage lenders and surveyors began cracking down on homes with spray foam insulation, demand for removal has soared. Unfortunately, this demand has also attracted unqualified traders offering:

• "Instant certificates"
• Vague guarantees
• No documentation or insurance

Several UK councils have issued formal alerts. For example:

• South Gloucestershire Council reported an increase in insulation-related scams
• Warwickshire Trading Standards warned about cold callers targeting vulnerable homeowners
• East Riding Council advised residents to verify credentials before agreeing to work

These scams often involve misleading quotes, pushy sales tactics, and fake or incomplete certificates — which are rejected by lenders.

Signs of a Spray Foam Removal Scam

Not sure if the company contacting you is genuine? Watch out for these red flags:

1. They Offer "Instant Certification"

Valid spray foam removal certificates require:

• An on-site inspection
• Moisture testing
• Documentation and photos

Anyone offering a certificate without proper assessment is likely issuing paperwork that lenders will not accept.

2. They Can't Show Insurance or Accreditation

Reputable removal companies should hold:

• Public liability and roofing-specific insurance
• Registered waste carrier status
• Accreditation or affiliation with organisations like TrustMark or PCA

Countrywide Insulation provides all of the above — and more.

3. They Use High-Pressure Tactics

Some cold callers tell homeowners:

"You won't be able to remortgage unless you act now"
"We're working with your local council"
"You'll lose value on your home if you delay"

These are often scare tactics to force a fast sale.

What Countrywide Insulation Does Differently

We're not cold callers — we're qualified specialists who focus on delivering safe, compliant, and mortgage-friendly spray foam removal.

Here's what you can expect from us:

Free, No-Obligation Inspection

We never charge just to look at your property. Our team assesses the situation in person, offers honest advice, and provides a full report with no pressure to proceed.

Full Documentation & Certification

Every removal includes:

• Moisture testing
• Before-and-after photographs
• A signed certificate, accepted by lenders and surveyors

We also explain the certificate's purpose — so you understand exactly what you're receiving and why it matters.

Fully Insured & Compliant

We are:

• Fully insured, including for roofing and confined spaces
• A registered waste carrier with the Environment Agency
• Health and safety compliant across all projects

You can read more about what's included in our Spray Foam Removal Service.

Why Proper Certification Matters

Even if the foam is removed, mortgage lenders and surveyors will often treat the property as high risk unless you can prove:

• It was removed by professionals
• The timber is structurally sound
• All work complied with safety and disposal regulations

Fake or vague certificates won't satisfy surveyors — and may actually delay your sale or remortgage.

Protect Yourself: 5 Questions to Ask Any Contractor

Before you hire anyone, ask:

1. Are you insured for roofing and confined space work?
2. Do you offer free inspections before quoting?
3. Will you issue a signed certificate of removal?
4. Are you a registered waste carrier?
5. Can I see sample documentation?

If the answer to any of these is "no" or unclear — walk away.

 Conclusion: Choose a Team You Can Trust

When it comes to spray foam removal, getting it wrong can cost you more than money — it can delay your mortgage, derail a sale, or lead to legal issues down the line.

Countrywide Insulation has helped homeowners across the UK safely remove spray foam, pass mortgage inspections, and sell their homes with confidence. We don't cold call, we don't pressure you, and we never cut corners.

To schedule your free inspection or speak to a qualified advisor, visit:
Get a Quote

Or learn more about our Spray Foam Removal Process